The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The family room we stayed in was spacious, featuring four comfortable beds that made our stay incredibly relaxing.” view full review
Immaculate Cleanliness
“The bathroom was spotless and well-appointed, providing a refreshing experience after a long day.” view full review
Delicious Dining
“The menu offered a wonderful variety of tasty dishes at reasonable prices, exceeding my expectations for hotel food.” view full review
Thoughtful Design
“The soundproofing in the room was impressive, ensuring a peaceful night despite being near a busy dual carriageway.” view full review
General
Wi-Fi
Dining
Restaurant
Bar/ Lounge area
Room features
Tea and coffee facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
Pentwyn Road,
Cardiff,
United Kingdom,
South Glamorgan
Map view
Pentwyn Road,
Cardiff,
United Kingdom,
South Glamorgan
City landmarks
Cardiff Castle Grounds
Cardiff Castle
6.0
km
Westgate Street
Principality Stadium
6.3
km
Museum
National Museum Cardiff
5.4
km
Church
St Edeyrn's Church
850 m
Roath Park Lake Road West
Roath Park
3.6
km
Pontprennau Community Centre
1.2
km
Golf Course
Cardiff Golf Club
2.1
km
Saint Illtyds Roman Catholic High School
1.7
km
Peterstone Lakes Golf Club
2.3
km
Church
St Mellons Parish Church
1.5
km
St. Mellons Golf Club
2.4
km
Farm
Cefn Mably Farm Park
3.3
km
Rue de Rocquaine Route de La Lague
Fort Grey and Shipwreck Museum
2.7
km
Park
Parc Cefn Onn
2.6
km
Cyncoed Methodist Church
2.1
km
Began Park Golf Centre
2.8
km
St. John Lloyd Church
2.0
km
Church
St Augustine's Church
2.4
km
41 Lochaber St
Local art & crafts
4.1
km
Church of the Resurrection
2.2
km
Church
Rumney Methodist Church
2.3
km
Event hall
Rumney Memorial Hall
2.5
km
Llanishen Golf Club
3.1
km
Rumney War Memorial
2.5
km
Church
Alfred Tilly Memorial Rumney Baptist Church
2.5
km
Rumney Gospel Hall
2.6
km
Blessed Sacrament Roman Catholic Church
2.6
km
Cardiff Christ Church
3.2
km
Nearby
St Bernadette's Primary School
150 m
Restaurants
Fintans Fish & Chip Co
970 m
Pentwyn Road Unit 5 Pentwyn Retail Park
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Convenient location
Friendly staff
Disorganised dining
Lack of facilities
6.6/10
Nice
Rooms
6.7
Location
7.2
Service
7.7
Dining
5.5
Guest reviews
6.6/10
based on 18 reviews
7.7
7.7/10 based on 94 reviews
Jim
United Kingdom,
June
2024
6.8/10
The hotel was clean, comfortable, and warm, despite being next to the sewage. The lovely staff here were all so helpful, even though the poor staffing level was noticeable. The location was convenient for our visit to Cardiff University and exploring the area, although some areas needed tidying up. The dining experience offered a fabulous buffet breakfast, but the bathroom was a bit cramped. The hotel facilities were decent, although improvements could be made to enhance the overall experience.
Rooms
7.0
The rooms were clean, comfortable, and warm.
Service
7.0
The staff were friendly and very helpful.
Location
6.0
The location was convenient for our needs, but some areas could use tidying up.
Dining
8.0
The dining experience was fabulous with a buffet breakfast, but the bathroom was a bit cramped.
Facilities
6.0
The hotel facilities were decent, but could use some improvements.
Chris
United Kingdom,
June
2024
6.8/10
The hotel is conveniently located near the city center and transportation options. The rooms are quiet and comfortable, but lack proper cooling for hot nights and suffer from noise. The service is attentive and helpful, despite some waiting times. The dining experience needs improvement, and the breakfast was disappointing at times. The location offers ease of access to various places of interest, but the overall atmosphere may feel tired at times.
Rooms
7.0
The rooms are quiet and beds comfortable, but the lack of proper cooling can make hot nights unbearable.
Service
8.0
The service was friendly and helpful, though there were some waiting times during peak hours.
Location
8.0
The location is convenient, with proximity to transportation options for easy access to the city center.
Dining
5.0
The dining experience needs improvement, with occasional disappointment in the breakfast options.
Facilities
6.0
The facilities could benefit from enhancements to improve the overall guest experience.
David
United Kingdom,
May
2024
6.6/10
I felt very at home in the exceptionally clean rooms, but the rowdy neighbors were a downside. The service was friendly but a bit forgetful at times. The location was convenient off the M4, though the overall property was not up to par. The dining experience left a lot to be desired with cold, soggy food, but the vermicelli was a standout. Despite some drawbacks, the facilities were decent.
Rooms
8.0
The rooms were very clean and made me feel at home, but the rowdy guests next door were a bother.
Service
7.0
The staff was helpful and friendly, though they tended to forget our orders at times.
Location
6.0
The location off the M4 was convenient, but the overall property was not up to the usual standard.
Dining
5.0
The dining experience was disappointing with cold, soggy food, but the vermicelli was a good choice.
Facilities
7.0
The facilities were decent overall.
Ben
United States,
April
2024
6.2/10
My stay at the hotel was a bit of a mix. The rooms were clean and comfortable, but there were some issues with the bed situation and the lack of air conditioning. The staff, despite being friendly, seemed a bit inattentive to our needs at times. The location was convenient with easy access to transportation, but the hotel itself felt a bit run down. The dining experience was disorganised, with missing utensils and plates, making it challenging. The price was reasonable for what was offered, but there were definitely some areas for improvement.
Rooms
6.0
The rooms could use air conditioning; our bed situation was not as promised.
Service
7.0
The staff, while friendly, seemed a bit inattentive at times.
Location
7.0
The location was convenient with easy access to transportation.
Dining
5.0
The dining experience was disorganised with missing utensils and plates.
Facilities
6.0
The hotel facilities were lacking in some areas.
Convenient location
Disorganised dining
Ben
United Kingdom,
January
2024
7.4/10
My stay at the hotel was nice, for a basic hotel. The room could have been bigger, with only one chair in the room, and the only mirror was outside the bathroom door. It was located next to a taxi pickup area, and being on the top floor made it very hot.
Rooms
7.0
The room was nice, although it could have been more spacious. There was only one chair in the room, and the only mirror was outside the bathroom door.
Service
9.0
The staff were friendly and welcoming. They were excellent in trying to resolve any issues quickly. The bar staff in the evening were helpful too.
Location
8.0
The location was great for my visit to Cardiff University, being just 5 minutes away. It also provided easy access into Cardiff and surrounding areas. I appreciated the convenience of having breakfast and dinner available in one place.
Dining
7.0
The dining experience was fabulous with a buffet and full English breakfast options available. However, there were instances where not everything was available at the same time, and the coffee quality was poor.
Facilities
6.0
The hotel facilities were satisfactory, but some improvements could be made.
Convenient location
Room size
Richard
United States,
December
2023
7.2/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable, but a bit small for a family of four. The service was exceptional, with friendly and helpful staff making both checking in and out hassle-free. The location was convenient, close to Cardiff central and right off the M4 with free parking onsite. However, the dining experience was chaotic due to the limited capacity in the eating area.
Rooms
7.0
The rooms were clean and comfortable.
Service
9.0
The staff was very cooperative and humble.
Location
8.0
The hotel is excellently located just a 10-minute drive to Cardiff city center with free onsite parking.
Dining
5.0
The dining area was chaotic, with limited seating causing delays.
Facilities
7.0
The facilities were adequate for a short stay.
Fred
United States,
December
2023
6.6/10
My stay at the hotel was a bit disappointing overall. The rooms seemed smaller than what I'm used to at this hotel, and the service was lacking - I had to request basic amenities upon my return at night. The maintenance of the property was not up to par, as it needed some attention and redecorating. On the positive side, the room size was decent, but the bathroom was tiny.
Rooms
6.0
The rooms were a bit smaller than expected and lacked basic service like tea, sugar, coffee, and fresh towels, which was disappointing.
Service
7.0
The service sorted some minor issues promptly, but there were gaps in understanding my vegan preferences. On the bright side, they were efficient and accommodating.
Location
8.0
The location of the hotel was convenient, being only a short distance from the city center and close to Cardiff University, making it ideal for visiting my son. However, it was a bit of a drive from the city center.
Dining
7.0
The dining experience was a mix of good and lacking - the staff were friendly and the food was fresh with plenty of choices, but there were issues accommodating special dietary requirements for vegans.
Facilities
5.0
The facilities needed some attention, especially in terms of maintenance and redecorating, which affected the overall experience.
Convenient Location
Maintenance Needed
Clara
United States,
December
2023
7.2/10
The hotel offered mixed experiences, with rooms seeming smaller than expected and a bit uncomfortable due to heat despite the provided fan. On the upside, the bathtub was a plus, and the Wi-Fi kept our child happy. The breakfast was fantastic with a wide selection.
Rooms
7.0
The rooms felt smaller than on a previous visit and were uncomfortably hot even with the fan. However, the presence of a bathtub was appreciated, and the Wi-Fi added to the convenience for our child.
Service
8.0
The staff were friendly and helpful throughout our stay, despite challenges like delays in serving basic items like eggs and sausages. They made the experience pleasant overall and served excellent food.
Location
8.0
The hotel is located slightly away from the city center but conveniently close to motorway links. Although there was some traffic noise, it wasn't a significant issue. The bed was excellent, and the breakfast was amazing, providing a good night's sleep promise.
Dining
6.0
The dining experience was a mix. On one hand, it was a lackluster event with empty counters during a 'Buffet Breakfast. ' On the other hand, the staff were very friendly and willing to assist. The buffet style eventually offered a good selection of foods.
Facilities
7.0
The facilities were decent, although there were some issues with the dining setup. Overall, they served their purpose adequately.
William
United Kingdom,
December
2023
6.6/10
The hotel is conveniently situated between Cardiff and the M4, making it easy to access both the city and tourist attractions. The rooms could be more spacious, especially for families, and a fan would have been welcomed to cool down the hot room. The service was exceptional with friendly and helpful staff. The dining experience left much to be desired, with subpar breakfast options. Overall, a decent value for money stay with some areas needing improvement.
Rooms
6.0
The room was far too small for a family of 4, and the child struggled with the uncomfortable extra bed.
Service
8.0
The staff was exceptionally friendly and always went above and beyond to assist me.
Location
7.0
The hotel's location halfway between Cardiff and the M4 was ideal for easy access to both areas and for tourist activities.
Dining
5.0
The buffet breakfast was disappointing with empty counters and soggy bacon, but the dining room itself was beautiful.
Facilities
7.0
The facilities were lacking in some areas, such as the room size and dining options, but the staff were helpful and friendly.
Ian
United Kingdom,
November
2023
7.4/10
The hotel is conveniently located just outside Cardiff, making it perfect for access to the city center by road. The rooms are spacious and offer a fridge and microwave, though they could use some updating. The service was exceptional, with the staff going above and beyond to assist guests during a busy rugby weekend. The dining experience, while offering a buffet-style breakfast, needs improvement in variety and quality. The location next to the park and ride for Cardiff is a great bonus for travelers. Overall, a good value stay with friendly and helpful staff.
Rooms
7.0
The rooms provided ample space to move around and included a fridge and microwave, which was very convenient. However, they appeared a bit worn and could benefit from refurbishment.
Service
9.0
The service at this hotel was outstanding, with all staff members being extremely helpful and accommodating, especially during a busy rugby international weekend. Checking in and out was made easy and efficient.
Location
8.0
The hotel's location just outside Cardiff is ideal for dropping off students at Cardiff University, as it is only a 5-minute drive away. Additionally, being next to the park and ride for Cardiff provides convenient access to the city center.
Dining
6.0
The buffet-style breakfast was satisfactory, setting me up for the day. However, there is room for improvement in offering more options, especially for those with dietary restrictions.
Facilities
7.0
The hotel offers secure parking and a high chair with towels for added comfort. However, the dining facilities need upgrading to provide a better overall experience for guests.
Convenient location
Dining variety
Terry
United States,
October
2023
6.4/10
My stay at the hotel had its ups and downs. The rooms were clean, comfortable, and warm, which made for a good night's sleep, but the view of the motorway wasn't ideal. The service was a mix - some staff members were lovely and helpful, while others seemed a bit oblivious. The location was convenient for my needs, but the cleanliness and security left something to be desired. The dining experience had its highs and lows, with some meals being excellent and others falling short. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were clean and spacious with an extremely comfortable bed that enabled us to get a good night's sleep after a busy day.
Service
7.0
The staff were very helpful and polite, sorting a couple of minor issues without delay.
Location
6.0
The location was convenient for my needs, near a Park & Ride to the center of Cardiff, but the area seemed unsavory.
Dining
6.0
The dining experience had its highs and lows, with some meals being enjoyable and others disappointing.
Facilities
6.0
The facilities were adequate for my stay, but there is room for improvement.
Liam
United Kingdom,
October
2023
6.4/10
The hotel has a convenient location close to the city centre with easy access to transportation. The rooms are in need of refurbishment but offer a good size and cleanliness. The service was friendly overall, but some inconsistencies were noted. The dining experience requires improvements, particularly regarding breakfast. The facilities are adequate but could benefit from enhancements. Value for money is reasonable considering the overall experience.
Rooms
7.0
The rooms are in need of refurbishment but clean and a good size.
Service
6.0
The service was generally friendly with some inconsistencies.
Location
8.0
The location is convenient for accessing the city centre and transportation options.
Dining
5.0
The dining experience, especially breakfast, requires improvements.
Facilities
6.0
The facilities are adequate but could benefit from enhancements.
R.
United States,
October
2023
5.4/10
My stay at the hotel had its ups and downs. The rooms were far too small for my family of four, and the temperature was uncomfortably hot. The child trugg bed was incredibly uncomfortable, making it hard for my child to sleep properly. The lack of room service for tea, sugar, coffee, and fresh towels was disappointing, as I had to request them upon returning to the room at night. However, the rooms were clean and well-appointed, similar to what you might find at a budget B&B in Blackpool.
Rooms
5.0
The rooms were small for a family of four and overly hot, plus the child trugg bed was very uncomfortable. However, they were clean and well-appointed.
Service
8.0
The reception staff were excellent, addressing any issues I had promptly. They were friendly and accommodating, making my stay more enjoyable.
Location
6.0
The hotel's location was excellent in terms of public transport, especially since it was convenient for dropping off my son at Cardiff University. However, it appeared run-down and not up to the usual Premier Inn standards I've experienced before.
Dining
5.0
The dining experience left much to be desired. The coffee machine was broken, and breakfast was delayed until 7:30 am, which inconvenienced my plans. The quality of the food did not meet my expectations for the price.
Facilities
5.0
The hotel facilities were lacking, especially in terms of dining offerings. There was room for improvement in catering services.
Clean
Small rooms
George
United Kingdom,
September
2023
6.6/10
The hotel had a convenient location close to shops and just a short ride away from Cardiff University, making it ideal for dropping off our son. The service was friendly and prompt, though they were facing issues with their lift. The dining experience was lackluster with limited options, but the facilities were satisfactory. Decent value for the price paid.
Rooms
7.0
Getting into the bath was a bit challenging due to the tired decor, and the air conditioning units weren't very clean. It felt a bit disorganized.
Service
8.0
The staff was friendly and quick to help, despite dealing with ongoing issues like the non-responsive lift company.
Location
7.0
The location was great for our needs, being close to shops and just a short ride away from Cardiff University. However, the main road traffic noise was quite bothersome throughout the day and night.
Dining
5.0
The dining experience was subpar with limited options and disinterested staff. The buffet breakfast lacked variety and quality.
Facilities
6.0
The facilities were decent, but there was room for improvement. The overall value for money was acceptable.
convenient location
noisy main road
Lisa
United States,
September
2023
6.4/10
The hotel has a convenient location close to the city center but could benefit from a tidier entrance. The rooms, while basic, serve their purpose despite feeling old and worn. The service improved from initial hiccups to excellent standards. The dining experience was chaotic and lacked staff presence. The easy access to Cardiff city center is a plus, although proximity to the busy A48 may impact noise levels.
Rooms
7.0
The rooms, except for the small bathroom, were basic with a dated feel but adequate for our needs.
Service
8.0
The service started with a shaky reception but eventually turned around to become excellent.
Location
7.0
The hotel's location is convenient for reaching Cardiff city center easily, although it is closely nestled with other buildings.
Dining
5.0
The dining experience was chaotic, with long wait times and lack of staff presence.
Facilities
6.0
The hotel facilities were satisfactory during our stay.